JOVS Support Center
for Amazon Order
Title

Your one-stop solution for hassle-free order assistance!

Return Policy

Exchange Policy

Hassle-Free Warranty

Thank You For Choosing JOVS

Thank you for choosing JOVS! This page is designed to help you process warranty requests and resolve any inquiries or concerns about your product quickly and efficiently.

 

At JOVS, all warranties are automatically tracked in our system—there’s no need to register your product. If you encounter an issue with your product or need assistance, we’re here to help. We sincerely apologize for any inconvenience your JOVS purchase may have caused.

return & exchange policy

At JOVS, your satisfaction is our priority. If you’re not completely happy with your purchase, please reach out to us at ussupport@jovs-beauty.com and include your order ID. We’ll respond within 24 hours and provide tailored solutions to address your concerns.
Title

Important Notes:

This page is for purchases made through our JOVS Official Store on Amazon. If your product was purchased through an authorized reseller, please contact them directly for assistance.

hassle-free warranty

All JOVS products come with a worry-free warranty. The specific warranty period for your product can be found in the user manual included in the box or verified by our customer service team.

 

If your product develops a defect during the warranty period, please contact us in email. To save time, we recommend checking our FAQ page or Instruction Manuals for troubleshooting tips before filing a warranty claim.

 

We appreciate the time and details you provide to help us assist you better. Your satisfaction is our priority, and we’re committed to resolving any issues promptly.

Thank you for trusting JOVS!

Here for You:

We’re here to help with anything you need. 
Reach out to us, and we’ll do our best to respond within 24 hours.
Thanks for contacting us. We'll get back to you as soon as possible.

ussupport@jovs-beauty.com