FAQs

Q1: What is the basic principle behind hair removal?

We have all experienced those dark spots, stubble, and other unsightly scenes caused by remaining hair follicles after unsuccessful traditional hair removal methods. JOVS Hair Remover uses intense pulsed light(IPL) technology to isolate the melanin in the hair resulting in the hair becoming thinner and softer until it naturally falls off completely, leaving you with more complete and permanent hair removal.

Q2: What is intense pulsed light(IPL)?

IPL technology is a beam of light that converts energy to heat that is absorbed by the pigment in the hair, gradually preventing the hair from growing. The gentle beam of light is safe and painless, and with Skin Rejuvenation (SR) your skin ends up looking smooth and delicate.

Q3: How to use this remover?

Use the JOVS hair remover in just two easy steps. First, shave the hair off the surface you want to treat. Second, press the device against the skin to emit a gentle pulse of light to the hair root(twice on each treatment area). Use it three times a week for the first two weeks to slow hair growth and twice a week for the 3rd and 4th week to achieve permanent hair removal. After the treatment period, JOVS can be used once a month to do any touch-up that may be needed.

Q4: Are there any side effects?

There are no side effects. Adopting the US high-intensity pulsed light (HIPL) technology, this hair remover is used with JOVS optical filters, which can filter out all useless light such as ultraviolet rays, allowing useful light to reach hair follicles and eliminating any light-induced side effects which might harm the skin.

Q5: What countries can you ship your products to?

Q6: How does your product compare to other hair remover devices on the market?

Our product has been hailed as one of the safest and most effective hair removal devices on the market with ten international safety certifications. The flexibility of the 330° rota-table head makes hair removal easy, and the various optical filters allow for more precision treatment without harming the skin.

Q7: Who can use JOVS Hair Remover?

This device can be used by anyone with skin types I to V on the Fitzpatrick Scale. If you have a very dark skin tone (type VI) please don't use this device.
JOVS Hair Remover can be used to treat dark blonde to black hair types, but cannot treat light blonde, red, or grey hairs.

Q1: How long does shipping take ?

Q2: How much is shipping?

Q3: How do I track my order?

We will send you a tracking number to your email once the package has been shipped. You can use this number to track your package.

Q4: Will I Pay customs?

Most likely you will not be charged any customs. In most cases we try to ensure that there are no customs charges upon arrival. But sometimes customs charges are out of our control and are dependent on the local government.

Q1: International Charging Notice:

We are not responsible for any bank charges such as open balances, overdraft fees, currency exchange difference, authorization fees, or service charges resulting from the timing of charges and/or debits/credits by your bank.

Q2: What are the payment options available?

Q3: Can I pay in installments?

You can pay via Afterpay which is available in certain regions.
Afterpay is available in the USA, Australia, Canada, New Zealand, and United Kingdom

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