90~180 Day Money-Back Guarantee

Here at JOVS, we understand it is hard to trust a product that sounds too good to be true. That's why we're proud to offer our Money-Back Guarantee.

90-Day Money-Back Guarantee for Hair Removal Devices:

The hair removal device's trial period is at least 60 days from the receipt date but for no more than 90 days. All 90-Day Money-Back Guarantee applications MUST be submitted within 90 days of receiving your JOVS Hair Removal Handset.

The terms applies to the following products:
① JOVS Venus Pro™ II Hair Remover
② JOVS Mini Wireless Hair Remover
③ JOVS X™ Hair Removal and Skin Care Device
*Please download the sample
>> Hair Removal Sample Images Reference-90 days

180-Day Money-Back Guarantee For Skin Care Devices:

The skincare device's trial period is at least 90 days from the receipt date but for no more than 180 days. All 180-Day Money-Back Guarantee applications MUST be submitted within 180 days of receiving your JOVS Skincare Device.

① JOVS 4D Laser Light Therapy Mask
*Please download the sample:
>> JOVS 4D Mask Sample Images Reference-180 days
② JOVS Blacken DPL Photorejuvenation Device
*Please download the sample:
>> JOVS Blacken DPL Sample Images Reference-180 days

*If the above condition is satisfied, please complete the following return steps.

Please provide your email address, order number, quantity, first name, last name, address, zip code, and please confirm whether the package is opened or sealed. What is more, please tell us the reason for return. Then, send it to official@jovs-beauty.com (*All contents MUST be returned in the original JOVS packaging)

Our team will reply to the return authorization information and inform the return address within 48 hours. (*Please do not return before the authorization)
If the JOVS skincare device has product problems within 90 days of the receiving date and you need to return it, we will be responsible for your return shipping cost.

Please Note:
①Please note that for non-quality problems, the customer will be responsible for the cost of return.
②Please note: If the skin care device is damaged due to improper personal use (including breakage), the warranty is not available to apply under the situation.
③If your application does not meet our return criteria, you will not be approved for a refund. Incomplete or illegible claims will not be refunded.

Contact Us:
This site is maintained and operated by JOVS. Our highest priority is to ensure that your privacy is respected, that your transaction is secure, and that any data you provide to us is protected. JOVS reserves the right to change, modify, add, or remove portions of this statement at any time. You should check this page periodically for changes. Your continued use of this site following the posting of changes to this statement will mean that you accept those changes.

Legal Rights:
Your legal rights are not affected by anything stated on this page.